SafeCart is an ecommerce shopping cart providing payment methods for consumers purchasing online goods, specifically downloadable products. SafeCart facilitates payments, so a charge from SafeCart may not indicate a subscription with them, but rather that you have purchased a product from a website that uses SafeCart. In this case you would need to contact the website where the product was purchased directly.
If you are looking to cancel your subscription to SafeCart on your own, read on.
To get started with the cancellation process, you will need:
- Order Number
- Billing details such as: name on file, address, phone number, and email address
- Credit card on file
Steps to Cancel
To cancel your subscription and account you can call or email their support team. If you decide to call, be sure to use their North America Support line which is (855) 432-0727. Choose “Option 1” and request to cancel and receive a refund. Make any notes of documentation or confirmation numbers provided.
If you decide to email, be sure to include all of your billing information as well as your order number and ask to cancel the account and not be charged anything further. We recommend following up with a phone call, so it may be easier to call and cancel all in one step.
Their email support is very slow to respond and you may have better luck calling them. You can reach them between 7am-8pm EST at (855) 432-0727.