Shoppers Advantage is an online marketplace that offers discounts on various products for their members. Membership includes product recommendations, cash back on purchases made on their site, a warranty and return guarantee. Shoppers Advantage also offers a low price discount that provides a refund on the difference in price if you can find a product that is offered on their site at a lower cost anywhere else.
Membership includes a fee that is automatically billed and renewed unless you designate that you do not wish to renew your membership. Shoppers Advantage is a service offered by Trilegiant. To cancel your membership and prevent the auto-renewal billing you will have to either contact Shoppers Advantage by phone or by submitting the request in writing.
What you will need to cancel:
- Your account information
- Your payment method information
- Paper and pen (if submitting a cancellation request in writing)
Steps to cancel: (By Phone)
- Call the membership department at 1 (800) 526-4848
- Follow the prompts and request to speak with a representative about cancelling your membership
- Make note of the time/date and with whom you are speaking too
- Provide any necessary information the representative requests
- Ask the representative if it is fully cancelled and if you have any charges remaining on your account
- Make a follow up call a few days later to confirm that your membership has been cancelled successfully
Steps to cancel: (By mail)
- Write a courteous letter stating that you wish for your membership and all automatic renewal to be completely cancelled and ceased
- Be sure to include your name and contact information such as a phone number in case they need to reach you.
- Address the letter to: Shoppers Advantage, P.O. Box 41279, Nashville, TN 37204, Attention: Membership Department
- When you mail it have some form of delivery confirmation for your records that proves that it was received
- Make a follow up call a few days after the delivery is confirmed to make sure that your membership has been cancelled successfully
Shoppers Advantage contact information:
- Customer service phone number: 1 (800) 526-4848
- Membership department mailing address: Shoppers Advantage, P.O. Box 41279, Nashville, TN 37204