Slimware Utilities provides PC support through their driver-updating and software programs, such as their Slimware Premium Support, which provides professional and 24/7 PC support and services. They also offer their popular Driver Update tool, which performs hardware scans and identifies driver-related issues. Some of the programs are free to download, but you can choose to purchase single and multi-PC licenses. For the Slimware Premium Support, you pay an initial payment, and then a recurring monthly fee of $19.95 or $24.95, depending on your plan.
If you find your Slimware Premium Support subscription no longer needed, follow the steps below.
*Important things to note:
- Once you sign up and pay the initial payment, you will automatically be charged a monthly fee until you cancel your subscription.
- To avoid being charged for the next monthly billing, cancel before your next payment date. Cancellation is then effective immediately.
- Your purchase is only eligible for a refund if you cancel within 24 hours of your initial purchase, AND Slimware was not able to resolve your PC issue.
How to cancel your Slimware Premium Support subscription:
You will need: your full name and email address.
Cancel via Phone:
- Call customer service at 1-888-266-7795. They are open between 9am-11pm ET, Monday to Saturday.
- Request to cancel subscription.
- Verify information.
- Ask for a confirmation number or email for your records.
Cancel via Email:
- Send a cancellation request to refunds@slimwarepremiumsupport.com with your full name and email.
- Wait for a confirmation email for your records.
Cancel via Online Form:
- Go to support.slimware.com
- Scroll to the bottom of the page and click on “Contact Support.”
- Select “Premium Support” and “Billing Support” in the drop down menus.
- Fill out the form, including a a request to cancel in the “Message” section.
- Click on “Send.”
- Wait for a confirmation email for your records.