Slimware Premium Support

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:


Slimware Utilities provides PC support through their driver-updating and software programs, such as their Slimware Premium Support, which provides professional and 24/7 PC support and services. They also offer their popular Driver Update tool, which performs hardware scans and identifies driver-related issues. Some of the programs are free to download, but you can choose to purchase single and multi-PC licenses. For the Slimware Premium Support, you pay an initial payment, and then a recurring monthly fee of $19.95 or $24.95, depending on your plan.

If you find your Slimware Premium Support subscription no longer needed, follow the steps below.

*Important things to note:

  • Once you sign up and pay the initial payment, you will automatically be charged a monthly fee until you cancel your subscription.
  • To avoid being charged for the next monthly billing, cancel before your next payment date. Cancellation is then effective immediately.
  • Your purchase is only eligible for a refund if you cancel within 24 hours of your initial purchase, AND Slimware was not able to resolve your PC issue.

How to cancel your Slimware Premium Support subscription:

You will need: your full name and email address.

Cancel via Phone:

  1. Call customer service at 1-888-266-7795. They are open between 9am-11pm ET, Monday to Saturday.
  2. Request to cancel subscription.
  3. Verify information.
  4. Ask for a confirmation number or email for your records.

Cancel via Email:

  1. Send a cancellation request to refunds@slimwarepremiumsupport.com with your full name and email.
  2. Wait for a confirmation email for your records.

Cancel via Online Form:

  1. Go to support.slimware.com
  2. Scroll to the bottom of the page and click on “Contact Support.”
  3. Select “Premium Support” and “Billing Support” in the drop down menus.
  4. Fill out the form, including a a request to cancel in the “Message” section.
  5. Click on “Send.”
  6. Wait for a confirmation email for your records.