How to Cancel Symantec

Symantec is also known as

  • Symantec
  • Symantec.com

About Symantec

Symantec is an American software company specializing in cyber security software and services. The company was founded in 1982 by Gary Hendrix, via a grant from the National Science Foundation and is based on Mountain View, California. As of 2014 the company split into two separate entities, one focused on security services and software under the Symantec name and the other focused on information management under the name Veritas Technologies that was subsequently sold to The Carlyle Group in 2016. As part of its variety of security software and services, Symantec is most famous for its security software Norton. Norton’s software comes in 4 tiers of service. Basic includes virus, malware, and spyware protection for one computer for $49.99 per year, which is discounted to $19.99 for new customers for the first year. Standard adds the ability to access personal service from a Norton expert, for $69.99 per year, discounted for $34.99 for the first year for new customers. Deluxe accounts allow for use of the software on up to 5 devices for $89.99 per year, discounted to $39.99 for the first year for new customers, while Premium allows the software to be used to secure up to 10 devices and adds some parental controls options for $109.99 per year, discounted to $49.99 for the first year for new customers. Customers may also bundle Norton services with LifeLock identity theft protection. Norton service can be discontinued at any time, it has no minimum commitment term. But the service does renew automatically each year unless canceled. More information is available below to help you cancel your Norton service or other Symantec services.

Symantec CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Email address on the account
  • Last 4 digits of Credit Card being charged
  • Username
  • Password
  • Phone Number on Account

Phone (Live Agent)

Follow these steps:

  1. Call 1-800-695-0678
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records

Web Chat

Follow these steps:

  1. Visit https://support.norton.com/sp/en/us/norton-renewal-purchase/current/contact-chat?abproduct=home&abversion=current&entsrc=direct_feedback
  2. Insert your information in the fields provided
  3. Request that the agent cancel your account
  4. When asked, give the agent your account information
  5. Request that you be given a refund
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records

Login

Follow these steps:

  1. Visit https://login.symantec.com/sso/idp/SAML2
  2. Login with the username and password
  3. Click “Automatic Renewal”
  4. Click “off” next to each product
  5. Click “Turn Off” in the window that pops up
  6. Retain any confirmation numbers or emails you receive for your records

MORE ABOUT Symantec

Address
Address 1350 Ellis Street
CityMountain View
State/Province/RegionCA
Zip/Postal Code94043
CountryUSA
Contact Information
Phone 11-800-695-0678
Phone 21-877-294-5265
Phone 3650-527-8000
Twitter Urlhttps://twitter.com/nortonsupport
Main Site Urlhttps://us.norton.com/
Help Site Urlhttps://support.norton.com/sp/en/us/home/current/info?inid=nortoncom_nav_support.norton_homepage%3Ahomepage
Web Chat Urlhttps://support.norton.com/sp/en/us/home/current/contact-chat
Contact Form Urlhttps://support.norton.com/sp/en/us/home/current/contact
Policies
Terms Of Service Urlhttps://www.symantec.com/about/legal/terms-of-use
Privacy Policy Urlhttps://www.symantec.com/privacy

Known Symantec charges

  • CHECKCARD GOOGLE *SYMANTEC INC
  • CHECKCARD GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • CHECKCARD SYMANTEC AUTHORIZED 8004417234
  • CHECKCARD Symantec Corporation
  • CHECKCARD SYMANTEC STORE RMKR
  • CHKCARD GOOGLE *SYMANTEC INC
  • CHKCARDGOOGLE *SYMANTEC INC
  • CHKCARD GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • CHKCARDGOOGLE *Symantec Inc, GOOGLE.COM/CH
  • CHKCARD SYMANTEC AUTHORIZED 8004417234
  • CHKCARDSYMANTEC AUTHORIZED 8004417234
  • CHKCARD Symantec Corporation
  • CHKCARDSymantec Corporation
  • CHKCARD SYMANTEC STORE RMKR
  • CHKCARDSYMANTEC STORE RMKR
  • Misc. Debit GOOGLE *SYMANTEC INC
  • Misc. Debit GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • Misc. Debit SYMANTEC AUTHORIZED 8004417234
  • Misc. Debit Symantec Corporation
  • Misc. Debit SYMANTEC STORE RMKR
  • PENDING GOOGLE *SYMANTEC INC
  • PENDING GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • PENDING SYMANTEC AUTHORIZED 8004417234
  • PENDING Symantec Corporation
  • PENDING SYMANTEC STORE RMKR
  • POS Debit GOOGLE *SYMANTEC INC
  • POS Debit GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS Debit SYMANTEC AUTHORIZED 8004417234
  • POS Debit Symantec Corporation
  • POS Debit SYMANTEC STORE RMKR
  • POS PURCHASE GOOGLE *SYMANTEC INC
  • POS PURCHASE GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS PURCHASE SYMANTEC AUTHORIZED 8004417234
  • POS PURCHASE Symantec Corporation
  • POS PURCHASE SYMANTEC STORE RMKR
  • POS PURCH GOOGLE *SYMANTEC INC
  • POS PURCH GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS PURCH SYMANTEC AUTHORIZED 8004417234
  • POS PURCH Symantec Corporation
  • POS PURCH SYMANTEC STORE RMKR
  • POS PUR GOOGLE *SYMANTEC INC
  • POS PUR GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS PUR SYMANTEC AUTHORIZED 8004417234
  • POS PUR Symantec Corporation
  • POS PUR SYMANTEC STORE RMKR
  • POS REFUND GOOGLE *SYMANTEC INC
  • POS REFUND GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • POS REFUND SYMANTEC AUTHORIZED 8004417234
  • POS REFUND Symantec Corporation
  • POS REFUND SYMANTEC STORE RMKR
  • PRE-AUTH GOOGLE *SYMANTEC INC
  • PRE-AUTH GOOGLE *Symantec Inc, GOOGLE.COM/CH
  • PRE-AUTH SYMANTEC AUTHORIZED 8004417234
  • PRE-AUTH Symantec Corporation
  • PRE-AUTH SYMANTEC STORE RMKR
  • Visa Check Card GOOGLE *Symantec Inc, GOOGLE.COM/CH MC
  • Visa Check Card GOOGLE *SYMANTEC INC MC
  • Visa Check Card SYMANTEC AUTHORIZED 8004417234 MC
  • Visa Check Card Symantec Corporation MC
  • Visa Check Card SYMANTEC STORE RMKR MC