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How to Cancel Zip Cloud

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Zip Cloud is a cloud storage service. It was founded in June 2011 in Hampshire, England. It is a private, independent company. Zip Cloud offers a simple cloud solution, allowing you to save documents, files, music, photos, and more. With Zip Cloud, you can enjoy ultimate cloud storage, multiple computers syncing, and the ability to access files from anywhere, anytime. All backed up files and documents are always encrypted and secure.

Zip Cloud is easy to use. The application runs in the background, so you won’t have to worry about it interfering with your regular activities. You will not be required to do anything but make sure that the app is running in the background. You will have up to 1TB of storage. You can sync files across all computers and devices. All files are stored on Google-powered servers. Backup Genie automatically backs up all new photos and documents. You can set a backup schedule so that all backups will be automatically. You will also have 24/7 support. The email and chat support team is always available and is always readily able to help.

The Home Pro Plan offers 75GB of storage. There are monthly, 6-month, annual, and 2-year subscriptions available. Pricing ranges from $7.61-10.69 per month. The Premium Plan offers 250GB of storage. There are monthly, 6-month, annual, and 2-year subscriptions available. Pricing ranges from $8.19-11.94 per month. The Ultimate Plan offers 1TB of storage. There are monthly, 6-month, annual, and 2-year subscriptions available. Pricing ranges from $10.69-14.44 per month. There are additional services available, including additional licensing, Sync Folder, priority support, hourly backup, recycle bin, network drive support, external hard drive, automatic video backup, and more.

If you would like to cancel your monthly subscription with Zip Cloud, follow the easy-to-use cancellation instructions below.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Phone (Live Agent)
  1. Call 855-432-0727
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request your final balance, and ensure you won’t be charged again
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records