How to Cancel 1&1 Internet

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

1&1 Internet is a web hosting company. The company started in 1988. It is owned by United Internet. The current CEO is Eric Tholome and has been since 2017. 1&1 Internet headquarters are located in Montabaur, Germany. There is also a U.S. headquarters located in Chesterbrook, Pennsylvania. At first, the company only served customers in Europe. In 2003, the company started serving U.S. customers. 10 years later, in 2013, the company expanded the services to Mexico as well. To date, there are over eight million customers worldwide. There are over 90,000 operational servers. There are over 12 million domains under management with 1&1 Internet. There are over 15 facilities in over 9 countries around the world. To keep up with the millions of customers, there are over 2,000 employees who provide 24/7 and around-the-clock customer service. 1&1 Internet is the largest hosting company in Europe and a hosting giant in the U.S. as well.

As of 2018, the company is now rebranded as 1&1 IONOS. The company has many products and services that they offer to customers. The main one is hosting. They provide web hosting, cloud hosting, and dedicated hosting. 1&1 Internet also offers domain names, professional email addresses, SSL certifications, and Norton Security Online. If you need a website built, they offer website building as well as e-commerce website building. If you currently run a business, they offer online accounting to assist you with keeping up with your business finances. Of course, there is only so much a website can do for your business, so they also offer marketing and advertising, which includes business listing, Google Ads management, search engine optimization assistance, and email marketing software. Additionally, cloud storage is also available.

If you no longer need to utilize the many services offered by 1&1 Internet, you can cancel your account. Simply follow the instructions below to ensure that your account is cancelled.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Customer ID
Steps to cancel by Login
  1. Visit https://www.1and1.com
  2. Login with the Customer ID and Password
  3. Choose the package you want to cancel
  4. By scrolling down, find “My Data”
  5. Click the switch next to “Auto-renewal” to turn it off
  6. Retain any confirmation numbers or emails you receive for your records