How to Cancel Rhapsody / Napster

• Rhapsody
• Rhapsody.com
• Napster/Rhapsody
• Rhapsody International Inc.
• Napster

Napster is a Seattle, Washington-based music streaming service. Napster began as an audio search engine called Aladdin, which was purchased by Listen.com in May 2001 and served as the foundation for its new streaming service, Rhapsody, which debuted in December of the same year. Rhapsody was the first streaming on-demand music subscription service to offer unlimited access to a large library of digital music for a flat monthly fee, based on the Open Music Model principles. RealNetworks purchased Rhapsody in August 2003, in anticipation of the launch of Apple’s iTunes store. Rhapsody relaunched as a separate company from former parent RealNetworks on April 6, 2010. Rhapsody International and the Napster name were sold for $70 million to virtual reality concert company MelodyVR on August 25, 2020, which renamed itself Napster Group PLC following the takeover. Napster was sold to Hivemind and Algorand on May 10, 2022. Tim Bratton, J.P. Lester, Sylvain Rebaud, Alexandre Brouaux, Nick Sincaglia, and Dave Lampton began developing a new streaming audio engine in 1999. This engine was commercially deployed in the TuneTo.com customized radio service, as well as in their Aladdin “celestial jukebox” prototype.TuneTo.com was acquired in April 2001 by Listen.com, a San Francisco-based startup founded by author and entrepreneur Rob Reid that had built a large online music directory. During the summer and fall of 2001, Aladdin was transformed into the Rhapsody music service, which was launched on December 3, 2001. Rhapsody was the first streaming on-demand music subscription service to provide unlimited access to a large library of digital music for a flat monthly fee, a concept supported by business theories like the Open Music Model. At the time of its launch, Rhapsody’s library consisted primarily of content from Naxos Records and a few independent labels. Throughout 2002, they obtained licenses from EMI, BMG, Warner Bros. Records, and Sony to include their music on the service. Rhapsody added Universal Records to their catalog in July 2002, becoming the last of the five major record labels at the time. On April 21, 2003, RealNetworks announced plans to acquire Listen.com, one week before the launch of the iTunes Music Store on April 28, 2003. On August 3, 2003, the transaction was completed. Shortly after the acquisition, the Rhapsody service was renamed RealRhapsody, but it has since been shortened back to “Rhapsody.” By 2004, some blogs, such as “Rhapsody Radish,” were providing playlist sharing with comments. Music On the Go (MOG) partnered with Rhapsody in late 2007 to provide Rhapsody subscribers with access to all of Rhapsody’s content via MOG. RealNetworks formed Rhapsody America, a joint venture with music broadcast network MTV, in August 2007. The service’s underpinning software would be derived from MTV’s Urge, a defunct music service developed in collaboration with MTV. RealNetworks announced its intention to restructure Rhapsody into a fully independent business in February 2010. The CEO was prompted to make “crucial decisions and think some things through” following recent issues with the online music subscription service. Dropping the subscription service was considered during this time, but he felt it wasn’t the right decision at the time. Instead, the entire Rhapsody team brainstormed ways to revitalize the struggling company and, as a result, dropped RealNetworks as the company’s parent. This was a high-risk decision, but the company received backing from MTV Networks, Viacom, and other independent companies. Rhapsody has begun the process of modernization with a new logo and subscription price changes since its inception. Rhapsody phased out the Rhapsody brand in favor of Napster on July 14, 2016, and has since branded its service internationally as Napster. The individual Napster plan is $9.99 per month. With this plan, you can listen to over 110+ million tracks ad-free. You can watch music videos and listen to music offline. The Napster family plan is $14.99 per month. It includes the same features as the regular plan but you can utilize Napster on up to six devices. Each account is distinct and has its login information, allowing you to create your own listening history, playlists, and music collection. When you log into Napster, a device is associated with your account. Once you’ve reached your limit, you may need to remove devices from your account. If you are a new subscriber, you may be eligible for a free 30-day trial period. On your first visit to Napster, we’ll ask you about your favorite music and artists to recommend music you’ll enjoy. ‘Home’ allows you to discover new music, playlists, and mixes tailored specifically to you, as well as quickly return to previously played items. ‘Search’ allows you to find your favorite songs, artists, or videos, as well as browse by genres and moods. ‘My Music’ allows you to centralize all of your favorite playlists, albums, tracks, and videos.

Get together the following account information:

• First Name
• Last Name
• E-mail Address on account
• Phone Number
• Password
• First 6 Digits of the Card Being Charged
• Last 4 digits of Credit Card being charged
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Visit https://help.napster.com/hc/en-us/articles/218661367
2. Click the blue button that says “Click here to chat”
3. Request that the agent cancel your account
4. When asked, give the agent your account information
5. Request your final balance, and ensure you won’t be charged again
6. Request that you be given a refund
7. Request that the agent provide you with a confirmation number or email
8. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Visit http://account.rhapsody.com
2. Click “Cancel Subscription”
3. Login with the email address and password
4. When asked, give the agent your account information
5. Retain any confirmation numbers or emails you receive for your records