LocalNet’s goal is to provide the best value in dial-up Internet access in the industry. They define value as “easy-to-use, robust, and dependable Internet access delivered with professional Technical Support and Customer Service at the lowest sustainable monthly rate.” LocalNet’s history is built on a solid technological foundation. In 1994, the company began by providing telecommunications and consulting services to companies such as Sun Microsystems, Digital Equipment Corp., and Eastman Kodak Co. to establish one of the first “local, flat-rate” Internet access businesses.
Technology continues to set LocalNet apart from other providers. To maintain caller service levels, their call center, which supports both Customer Service and Technical Support functions, employs Automatic Call Distribution processing and statistical reporting. LocalNet can monitor and maintain high service levels thanks to automated order processing and fulfillment, web-enabled signup and support features, and network statistics. LocalNet has grown beyond its Buffalo, New York roots by establishing local ‘Points of Presence’ (PoPs). The company co-locates its equipment within the local telephone company’s switch room, allowing them to establish remote locations and gain access to necessary network components quickly, easily, and affordably.
LocalNet only employs the most dependable equipment from the most reputable manufacturers. Cisco, 3COM, Lucent, and Liebert products are used exclusively throughout their network. Their commitment is to continue investing in the best equipment and personnel available to provide satisfying Internet access to all of their subscribers. That means no busy signals, quick throughput times, and knowledgeable Technical Support and Customer Service. They will always keep in mind that the support of their subscribers is critical to LocalNet’s success.
With LocalNet, you can get quality internet service. Services include free Virus Filtering, free Spam Filtering, Simple Setup, Custom Start Page – News, Weather, and More! Some of the high-speed internet features include: super fast – up to 7.1 Mbps, internet that is always on and always connected, and a free dial-up account. There is also free spam and virus filtering and US-based technical support. The Internet is available in select states within the U.S., including Washington, Oregon, Nevada, California, Texas, Kansas, Oklahoma, Arkansas, Missouri, Illinois, Wisconsin, Indiana, Ohio, Michigan, West Virginia, Massachusetts, New Jersey, Delaware, Connecticut, Maryland, Washington DC, Pennsylvania, Virginia, New York, Rhode Island, and some parts of North and South Carolina.
LocalNet also provides web hosting services. There are no set-up fees. You will receive up to 400GB of monthly bandwidth. The hosting services are compatible with WordPress. There is a 99.99% uptime guarantee. All web hosting accounts will receive a free email account. With the Unlimited Plan, you will get unlimited disk space, unlimited bandwidth, unlimited email accounts, and a full cPanel. The unlimited plan is $29.95 per month. With the Unlimited Plan, you will get unlimited disk space, unlimited bandwidth, unlimited email accounts, and a full cPanel. The unlimited plan is $29.95 per month. The Reseller Hosting package is $29.95 and includes phone support, a 99.9% uptime guarantee, and unlimited email accounts. Starter hosting is a smaller package and is available for $29.95 per month. Linux hosting is available in the starter and unlimited plans as well, and the prices are the same as aforementioned.
The Control Panel features include cPanel Control Panel, One-Click Installer with over 250 scripts to easily set up your own blog, forum, image gallery, music sites, and more, Statistics packages such as Webalizer and AWStats, Password Protected Directories and Custom Error Pages, and Web Based File Manager, Hotlink Protection, IP Deny Manager, Redirect URL. The Programming & Databases features include MySQL Databases, phpMyAdmin Access, Programming Languages: CGI, Fast CGI, PHP 5, Ruby on Rails, Perl, Python, SSI, and Programming Modules: Curl, CPAN, GD Library, ImageMagick, Apache Tomcat. The email features include POP and IMAP Email Accounts, WebMail Access via Horde and SquirrelMail, SpamAssassin anti-spam filter, Email & domain forwarding, Managing autoresponders, and Setting up and managing mailing lists.
SSL Certifications are available. They include mobile device compatibility, 99% browser compatibility, as well as web, phone, and email Support. If you already have a hosting account, SSL certification is already included. If you need a web domain for your business, LocalNet can provide that as well. There is no setup fee for the domain services. Your domain will be parked for free. The domain services include DNS management as well. To sign up for a domain, you will need to check and see if the domain that you want is available. If you already have a domain, you can transfer the domain name to LocalNet. Domains start at $39.95 and are charged on an annual basis.
Customer service and technical support are available with all plans. If you ever need any assistance with your account, the reliable and qualified customer service team can be reached via email, phone, or live chat.
Local Net CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
E-Mail
Follow these steps:
Prepare an email and include your account information, including your account number if you have it
Request that the agent cancel your account within the email
Request that the agent provide you with a confirmation number or email in reply
