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How to Cancel Boingo Wireless

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Boingo began developing its service in 2001 in Los Angeles, California. Founded by Earthlink co-founder, Sky Dayton, a vision of wireless connectivity began to form. This was heavily influenced by the sea of fragmented and undependable wireless networks that were in existence at the time. The company primarily focuses on unlimited worldwide wi-fi access at an economical price. Boingo is an award-winning company, most notable of which were their most recent awards as 2018 Green Company of the Year Award, Best Wi-fi Service from the Global Traveler GT Tested organization and the Best Place to Work in LA in 2018. As noted above, Boingo operates in as many countries as possible. As of this article, a promotional offer of $4.98 for the first month and then $14.99 per month after that for residential customers. Residential customers can also opt for broadband service from Boingo, and they can also choose to watch advertising in exchange for free wi-fi. Boingo also offers some services for businesses, most notable of which are their development of distributed antennae systems (DAS), and wi-fi offloading. Passpoint secure wi-fi is also offered in at least 24 airports in the country. They also offer some small cell options for smaller businesses.

Boingo’s various offerings are truly trying to bring a joyful, wireless experience to all of their customers. With exceptional levels of service, as evidenced by their numerous awards, and fair, economical pricing, Boingo continues to move forward and change the face of wireless internet connectivity every day.

If for any reason you would like to cancel one of your Boingo Wireless account, please see the step-by-step instructions below on how to do so. The instructions will include what pieces of information you will need to have handy, as well as how to reach out to the company directly to cancel.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Phone (Live Agent)
  1. Call 800-880-4117
  2. When prompted, press 2 and then 2 again
  3. Request that the agent cancel your account
  4. When asked, give the agent your account information
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records