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How to Cancel BTN2Go

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

BTN2GO is the on-demand and mobile streaming option for watching college sports content for the Big 10 conference, offered by the Big Ten Network. BTN2GO is available on the website or via mobile apps for Android and iOS devices and is included automatically with your subscription to the Big Ten Network via your television provider. This service does not charge an extra fee per month to access since it is included and does not need to be cancelled individually due to its link to your television service. However, there are paid subscriptions for BTN2GO known as BTN plus that does have an additional cost and must be subscribed to and cancelled individually. BTN Plus plans are available in 2 tiers. The Plus plan with access to the BTN2Go service plus additional content for one chosen specific school within the conference is available for a monthly cost of $9.95 or an annual charge of $79.95 for the entire year. A BTN Plus plan with access to the BTN2Go service plus additional content for all schools within the conference is also available for a monthly cost of $14.95 or $119.95 for the entire year. All 4 plan options renew automatically either monthly or annually and must be canceled to stop the service and charges. All plans are also able to be cancelled at any time since there is no minimum commitment to this service. Refunds may or may not be available for plans cancelled before the end of the paid period. Please see the information below for assistance in cancelling your membership BTN2Go Plus plans.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Type of Device
Steps to cancel by E-Mail
  1. Prepare an email and in the subject line enter “Cancel BTN Plus Subscription”
  2. Request that the agent cancel your account within the body of the email and include your account information including address
  3. Email to btn2gosupport@btn.com
  4. Retain any confirmation numbers or emails you receive for your records