Cleverbridge

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Cleverbridge offers payment systems and customer service to merchants and vendors that sell products and services in a digital world. If you see CleverBridge or “CBI” on your credit card statement, chances are the purchase you’re seeing was made online in some capacity. If you need to cancel a reoccuring charge, ask for a refund, or cancel an order processed with CleverBridge, check out the information below.

Info you will need:
  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • First 6 Digits of the Card Being Charged
  • Last 4 digits of Credit Card being charged
  • Amount of Last Transaction
  • Date of Last Transaction
  • Order Number
Steps to cancel by Phone (Live Agent)
  1. Call 866-522-6855
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Phone (Live Agent)
  1. Call 866-522-6855
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records