How to Cancel eFax

eFax is also known as

  • eFax
  • j2 Global®, Inc
  • efax.com

About eFax

eFax allows customers to send and receive faxes by email. Recipients receive faxes as a PDF in their inbox, allowing them to sign with a finger or add their electronic signature. With eFax mobile apps, customers can send, receive, access, and sign documents on their phones or tablets. If you need additional security, eFax can store faxes in an encrypted folder that you can access and download. eFax is a company that offers online fax services with no fax machine required. eFax is wireless and lets you send and receive faxes from anywhere. You can do this using a computer, email, the eFax app, or the eFax messenger system. Customers can choose their own local, international or toll-free fax number. eFax also offers electronic signatures, file sharing, unlimited third-party cloud storage, and an enhanced security option. The free app is available for desktop and mobile. The company offers two plans to choose from. The eFax Plus plan lets you send 150 pages and receive 150 pages per month, while the eFax Pro plan increases to 200 pages each. The plans do not allow you to combine the number of pages that go in or out, however, you are limited to 200 sent faxes even if you don’t receive any. Using eFax to send and receive faxes is a fairly simple process. To send a fax by email, you compose an email and address it to the recipient’s fax number, followed by the eFax email suffix. You can attach up to 10 files to the email. Finally, hit send and your fax will be delivered. If you are sending from a computer, go to the eFax website login page. Enter the recipient’s address, fill in the fax information and attach up to 10 files. Once finished, click send and the recipient will receive it as a normal fax. The process is the same for sending from the mobile app. To receive a fax, just log in to your app or eFax account. Click on inbox for your mobile app or view faxes on your eFax portal. Tap or click your received faxes to view them. eFax has two plans for customers to choose from. The eFax Plus plan and eFax Pro plan both have the option of monthly or yearly billing. eFax Plus is $18.99 monthly or $189.96 annually ($15.83 a month) with a $10 setup fee. eFax Pro is $24.99 monthly or $249.96 billed annually ($20.83 a month) with a $10 setup fee. If you choose the annual option, you receive two months free. Both plans have a $10 setup fee. If you send or receive more than your monthly allotted pages, each additional fax will be 10 cents per page. eFax offers a 14-day trial If you are not sure which plan works better for you. All plans include a free local or toll-free number, multiple users, secure unlimited storage, enjoy unlimited storage for the life of your eFax account, edit and sign faxes, electronically sign and make annotations right on your fax, email to fax, fax to multiple recipients, share large files, Electronically sign and make annotations right on your fax, easily send files too big for email (up to 3 GB), searchable faxes, Android and iOs mobile apps, and 24/7 award-winning live support. The entire process usually takes less than two minutes for a single-page fax. Dialing the number takes between 30 and 90 seconds, and the fax will take about 30 to 45 seconds per page to transmit. You can send an eFax to a fax machine. eFax numbers work just like fax machine numbers, so you can send to and receive from a fax machine. You can send an eFax to a cell phone. The cell phone will need the free eFax app to receive your fax. eFax is safe to use, especially in comparison to a regular fax machine. Instead of your information sitting on a fax machine for anyone to see, eFax files go to your personal inbox. eFax also offers enhanced security encryption that sends an email with a URL that logs you in with a TLS connection. You can then log in to view your fax. Enhanced security doesn’t cost extra, but you need to contact customer service to activate it. Overall, eFax is a safe and simple alternative to a regular fax machine. eFax can be contacted by phone, email, via a contact form, and via live chat. To contact eFax by phone, just call (800) 878-7151. To contact eFax by email, just send an email to [email protected]. To contact eFax via a contact form, just visit https://www.efax.com/contact. To contact eFax via live chat, just visit https://www.efax.com/contact and click on Chat Now in the lower right corner of the screen.

eFax CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • 4 digit PIN code on account

Phone (Live Agent)

Follow these steps:

  1. Call 800-958-2983
  2. Choose phone menu option 1
  3. Request that the agent cancel your account
  4. When asked, give the agent your account information
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records

MORE ABOUT eFax

Address
Address 16922 Hollywood Blvd
Address 25th floor
CityLos Angeles
State/Province/RegionCA
Zip/Postal Code90028
CountryUnited States
Contact Information
Phone 1800-958-2983
Phone 2323-817-3207
Phone 3866-761-8115
Email 1[email protected]
Email 2[email protected]
Email 3[email protected]
Twitter Urlhttps://twitter.com/efax
Facebook Urlhttps://www.facebook.com/efaxonline
Main Site Urlhttps://www.efax.com/
Help Site Urlhttps://www.efax.com/efax-help-center
Policies
Terms Of Service Urlhttps://www.efax.com/legal#agreement
Privacy Policy Urlhttps://www.efax.com/legal#privacy

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