How to cancel Firstleaf Wine Club

Firstleaf is also known as

  • Firstleaf.club
  • Firstleaf Wine Club
  • Penrose Hill Firstleaf Wine Club
  • Penrose Hill
  • Firstleaf

About Firstleaf

Firstleaf is a monthly wine club subscription box service. Customers who sign up on their site are first given a quiz to provide the site with information about their wine preferences, likes, and dislikes. The results are used to customize which wines are included in the boxes that are sent to the customer. These preferences are later refined to be more accurate based on how the customer rates the wines he or she receives in their shipments. Recommendations for wines to try are given based on preferences, ratings, and available wine choices. Customers can further personalize their shipments by opting for white wine, red wine, or a mixture of the two and choosing whether or not to opt-in to receiving rose and sparkling wine options, choosing US-based vineyards, imported wines, or a combination, and deciding on the frequency of their future shipments. The initial box offer is $20.00 plus shipping costs of $9.95 for a box of three bottles of wine. Since this is smaller than the usual shipment the next box defaults to being shipped one month later though this can be adjusted if desired. Future boxes contain six bottles of wine in each box and are billed at $79.95 plus the $9.95 shipping cost. These shipments automatically renew each month until cancelled, but the frequency can be adjusted to have boxes arrive monthly, every other month, or every three months to match the desires of the customer. Shipments can be cancelled at any time using the instructions found below.

Firstleaf CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Email address on the account
  • Password
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code

Phone (Live Agent)

Follow these steps:

  1. Call 1-800-461-7203
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request your final balance, and ensure you won’t be charged again
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records

Login

Follow these steps:

  1. Visit https://www.firstleaf.club/unsubscribe
  2. Login with the email address and password
  3. Insert your information in the fields provided
  4. Click “Cancel Subscription”
  5. Retain any confirmation numbers or emails you receive for your records

Web Chat

Follow these steps:

  1. Visit https://help.firstleaf.club/hc/en-us?_ga=2.66924846.1890459210.1643835809-1934187391.1643234332
  2. Click chat icon in lower left corner of screen
  3. Click get in touch
  4. Click leave a message
  5. Insert your information in the fields provided
  6. Choose Other from dropdown menu
  7. Request cancellation in description box
  8. Click send

E-Mail

Follow these steps:

  1. Email to [email protected]
  2. Prepare an email requesting cancellation, for a confirmation number and final billing details

Web Form

Follow these steps:

  1. Visit https://help.firstleaf.club/hc/en-us/requests/new
  2. Insert your information in the fields provided
  3. Choose Other from dropdown menu
  4. Request cancellation in description box
  5. Click submit

MORE ABOUT Firstleaf

Firstleaf
Address 150 Technology Court
CityNapa
Zip/Postal Code94558
State/Province/RegionCA
CountryUSA
Firstleaf
Phone 11-800-461-7203
Email 2[email protected]
Email 3[email protected]
Email 1[email protected]
Email 4[email protected]
Email 5[email protected]
Twitter Urlhttps://twitter.com/firstleafclub
Facebook Urlhttps://www.facebook.com/TheFirstleaf/
Main Site Urlhttps://www.firstleaf.club/
Help Site Urlhttps://help.firstleaf.club/hc/en-us
Web Chat Urlhttps://www.firstleaf.club/
Contact Form Urlhttps://help.firstleaf.club/hc/en-us/requests/new
Firstleaf
Terms Of Service Urlhttps://www.firstleaf.club/terms
Privacy Policy Urlhttps://www.firstleaf.club/privacy