If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

How to Cancel FreedomPop

Info you will need:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Last 4 digits of Social Security Number
  • Subscription Type

Steps to cancel by Login

  1. Visit
  2. Login with the Email Address and Password
  3. Click Settings
  4. Click Account Status
  5. Click Cancel Account
  6.  Follow the prompts to complete your cancellation

Steps to cancel by Phone (Live Agent)

  1. Call 888-743-8107
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request your final balance, and ensure you won’t be charged again
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records