How to Cancel GenealogyBank

GenealogyBank is also known as

  • GenealogyBank
  • NewsBank, inc.

About GenealogyBank

Genealogy Bank is a genealogical research site operated out of Naples, Florida in the USA. The site launched in 2006 and is run by CEO Dan Jones. The site offers one of the largest collections of digitized newspapers from the USA available online. Newspapers dating back as far as 1690 are available from all 50 states in the USA in the genealogy bank database to assist users with their research into their family history. Other resources available on the site include Social Security Death Index records, obituaries, historical books, and government documents and records. Genealogy Bank offers some 2 billion plus records to its users, including 9,000 newspaper archives to provide users with access to birth and marriage announcements, obituaries, letters, speeches, news from various locations, photographs, illustrations, opinion pieces, and historical advertisements. A small amount of information about a name is available without joining, but these results include only very basic information about possibly available records. To access full records and see the entire database of available information requires a paid membership to the site. A free trial is available for 7 days, with periodic offers for a 30-day trial. Free trials automatically convert to a paid monthly membership if not cancelled during the free trial. Paid memberships are available in various tiers that range in price from $5.83 to $19.95 per month. All memberships renew automatically, each month unless cancelled by the member. There is no minimum membership term and generally speaking, monthly memberships can be cancelled at any time without penalty. We have gathered some additional information which is available below to assist you in cancelling a GenealogyBank membership.


Get together the following account information:

  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Email address on the account
  • Last 4 Digits of the Card Being Charged

Phone (Live Agent)

Follow these steps:

  1. Call 1-(866) 641-3297
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request your final balance, and ensure you won’t be charged again
  5. Request that you be given a refund
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records

MORE ABOUT GenealogyBank

Address 15801 Pelican Bay Boulevard
Address 2Suite 600
Zip/Postal Code34108
Contact Information
Phone 11-866-641-3297
Email 1[email protected]
Email 2[email protected]
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