How to Cancel Hello Fresh

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Hello Fresh offers subscriptions to meal prep and cooking kits that are delivered directly to your door with pre-proportioned, fresh ingredients and instructions right in the box. Offering multiple meal recipes and subscription tiers, you can get meals delivered right when you family needs them the most. If you’ve found that you need to cancel, check the info below

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
Steps to cancel by Login
  1. Visit https://www.hellofresh.com/
  2. Login with the username or email, and password
  3. Click your name in the upper right corner
  4. Choose “My account”
  5. By scrolling down, find “Status”
  6. Click “Cancel my plan”
  7. Insert your information in the fields provided and read carefully to make sure you finalize your cancellation correctly.
  8. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Phone (Live Agent)
  1. Call 646-846-3663
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records