How to Cancel HiLine Coffee

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

HiLine Coffee Company was founded in 2013 by Gene Kakaulin and Ted Snyder and is located in New York, New York. They specialize in high-quality coffee pods for Nespresso and Keurig machines, as well as ground coffee packs and whole bean coffee delivered right to your home or office. They roast the coffee beans right before shipping to ensure freshness.

HiLine Coffee Company source their coffee beans from Latin America, Africa, and South East Asia. These same beans can be found in the best cafes and restaurants in the United States. They offer a wide range of delicious flavors, many of which are named after favorite places in New York, such as Soho, Greenwich Village and Broadway.

Customers may choose to place orders on a one-time basis or may choose to auto-ship for convenience and savings. Orders under $50 will have a flat $5 shipping fee while shipping is free for orders over $50. This applies to one-time orders and auto-ship orders alike. Generally, shipping takes two days to customers on the East Coast and four days to customers on the West Coast. For those customers needing to satisfy a variety of tastes at home or work, there is the option of ordering monthly auto-ship bundles. There is a 100% satisfaction guarantee with HiLine Coffee Company. If you are not completely satisfied, they will refund 100% of your order, including any return shipping charges you may incur. Want to try before you buy? HiLine Coffee Company offers a free auto-ship sample.

If you need assistance in cancelling your account, we can help you do so. We have included a simple how-to guide that instructs you on how to contact the company plus the information you’ll need to have ready when you contact them. Continue reading below to find out more.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Phone (Live Agent)
  1. Prepare an email and provide your account information within the email
  2. Request that the agent cancel your account
  3. Request that the agent provide you with a confirmation number or email in reply
  4. Email to hi@hilinecoffee.com
  5. Retain any confirmation numbers or emails you receive for your records