How to Cancel ID True

ID True is also known as

  • ID True

About ID True

ID True is a public records service, providing background information on individuals. Whether you are searching for an old friend or you’re a company looking to do a background check on a potential employee, ID True is for you! Founded in 2013, ID True is a well-known background search company. It is headquartered in Simi Valley, CA and is presently owned by Main Street Response, LLC. ID True allows you to search for anyone via their name or phone number. Upon searching for a person, you will receive a comprehensive report that will include: current location and location history, contact information including phone numbers and email addresses, marriage/divorce records, evictions, criminal/arrest history and records, sex offender status, relatives/associates, and social media accounts. This would be ideal for someone who wants to check out a person and find out information regarding everything there is to know about the person. ID True’s website is mobile-friendly, meaning that you search anytime. You can use their website on your computer, laptop, tablet, or smartphone. The website can be accessed by going to the web address via a web browser. There is not currently an app available. ID True offers multiple membership plans with varied pricing structures. If you have found the information you were seeking and no longer need ID True, learn how to cancel your subscription below. This step-by-step guide will include detailed instructions.


Get together the following account information:

  • First Name
  • Last Name
  • Email address on the account
  • Password
  • Last 4 digits of Credit Card being charged
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Call 1 (800) 443-2205
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records


Contact Information
Phone 1800-443-2205
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