How to Cancel

If you're not interested in using our free how to cancel guides, we suggest this cancellation service
If you do not wish to use our do-it-yourself guides, we suggest this cancellation service: is a leading HD movie streaming service found online. Members have access to thousands of movies of various genres via their extensive library, complete in the highest quality definition available. ItsHD offers members exclusive benefits, a personal, customized movie library, ratings and reviews of new upcoming movies, and even a forum where members can discuss the hottest new releases and timeless, movie classics.

If you’re looking to move on and cancel your It’sHD membership, please choose your preferred method below. It’sHD currently offers three different ways to cancel:

What you’ll need

  • Member name
  • Member email
  • Credit card or bank account number associated with account — if applicable

Phone has live agents working from 6:00AM to 9:00PM EST, 7 days a week. To terminate your membership by phone, follow the according steps:

  1. Call 1-877-801-9065
  2. Ignore the auto-system prompts, and continue pressing “0” until you are connected to an ItsHD live agent
  3. Request termination of your membership with your live agent

*Note: offers cancellation via its auto-system, however it is not currently functioning. Sticking to a live agent is your best bet 


Though It’sHD does not offer a formal email, their contact page does have a form that can be used to contact them. To cancel your membership using their email form, please follow these steps:

  1. Visit the It’sHD website and click on the support link at the top right corner of the page, adjacent to Member Sign In 
  2. From there, click on the large green Send us an E-Mail link
  3. Select from the Category drop-down menu Cancellation
  4. Fill out your name, email, and request termination in the message box


  1. Visit the It’sHD contact/support page here
  2. Select the large red link that reads Cancel Membership
  3. Proceed to enter your login information, and check-mark the box stating Yes, I am sure that I would like to cancel my Premium Membership. I also understand that I will receive an email confirming the cancellation.
  4. Click Submit