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How to Cancel MistoBox

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

MistoBox is a coffee subscription service. The company was founded in May 2012 by Connor Riley. The headquarters are located in San Francisco, CA. MistoBox strives to provide you with the best coffee from the most talented roasters. The company has been featured in several publications, including SharkTank, TechCrunch, Food & Wine, Roast, and Lifehacker. There are over 50+ roasters that are used by MistoBox, including 1000 Faces Coffee, AKA Coffee, Barefoot Coffee Roasters, Brandywine Coffee Roasters, Crema, Good Folks Coffee, Noble Coffee Roasting, Verve, and Zoka Coffee; to name a few.

Each month, you will receive a new coffee shipment. MistoBox chooses a coffee based on what you like. You can choose from over 500+ coffees with your Brew Queue. Once you have made your choice, your coffee will be fresh-roasted to order by one of the 50 roasters, as selected by MistoBox. Once your coffee is roasted, you will receive the coffee directly to your doorstep. You are able to edit the frequency of when you receive the coffee. MistoBox only ships within the United States.

There are three membership types. The Basic tier is $14-17 per shipment and includes blends and darker to medium roasted coffees. The Deluxe tier is $17-20 per shipment and includes single origins, espresso, and medium roasted coffees. The Exclusive tier is $20+ per shipment and consists of micro-lot single origins, direct trade, and lightest and brightest single-origin coffees. You are free to cancel your MistoBox subscription at any time. We have made it easier by compiling a simple “how-to” guide to assist with the cancellation. Please continue reading this page for more information.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Web Form
  1. Visit https://mistobox.zendesk.com/hc/en-us/requests/new
  2. Insert your information in the fields provided
  3. Request that the agent cancel your account within the body of your message
  4. Click Submit
  5. Retain any confirmation numbers or emails you receive for your records when received

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