How to Cancel MyHeritage

MyHeritage is also known as

  • MyHeritage
  • MyHeritage Ltd
  • MyHeritage.com
  • My Heritage

About MyHeritage

MyHeritage was introduced by the Israeli company MyHeritage in 2003 and is a genealogy platform with web, mobile, and software products and services. On the platform, users can obtain their family trees, upload and browse through photos, and search over 14 billion historical records including additional features. Census and voter lists, family trees, birth, marriage and death certificates, photos and military records are all a part of the historical records database. Users can create and add on to their family tree using information discovered in the databases. 42 languages are supported with more than 50 million users around the globe and more than 52 million family trees have been built. A genetic service called MyHeritage DNA is a genetic service that was started in 2016. Company headquarters is in Or Yehuda, Israel with offices in Tel Aviv, Israel, Lehi, Utah, Ukraine, and Burbank, California. The service can be used on tablets, mobiles, and desktops. MyHeritage has been featured in The New York Times and Tech Crunch and has also been featured on Good Morning America and the Fox News Channel. Once a family tree has been created using the historical records included in the databases, the platform will begin searching for additional records automatically. Matches will reveal new family tree connections, records, and newspaper articles about the user’s ancestors. Users can also join the MyHeritage community to collaborate with members and be joined with thousands who are reuniting with long lost relatives daily through MyHeritge’s network. The MyHeritage DNA kit is $39.00 plus shipping. The MyHeritage DNA key reveals relatives, ethnic groups and geographic regions that customers originate from. Origins are encoded into DNA allowing the pinpointing of where in the world ancestors came from. The DNA results include an ethnicity breakdown and identify the specific groups that users descend from among 2,114 geographic regions. MyHeritage DNA gathered many DNA samples through the Founder Populations program. The Founders Population program involves more than five thousand participants who were selected based on their family trees with consistent heritage from the same region or ethnicity through many generations.These users’ ancestors lived in the same region of the world for generations resulting in DNA that is highly characteristic of that region. MyHeritage was able to establish profiles for each region that reflect its unique DNA sequences.A statistical procedure called Principal Component Analysis is used to ensure that each of the founder populations is well clustered so that outliers and people who were mistaken about their own heritage are removed. As a result, a very reliable and consistent reference of forty two Founder Populations has been created. MyHeritage DNA uses these forty two Founder populations when analyzing users’ DNA to identify the ethnicity breakdown with percentages resulting in the Ethnicity Estimate. The program also has a feature called Deep Nostalgia that allows customers to animate, colorize, and enhance their family photos. D-ID, a company specializing in video reenactment using deep learning, is a remarkable technology licensed by MyHeritage for animating photos. This technology was integrated to animate the faces in historical photos and create high quality realistic video footage. Several drivers are used by The Deep Nostalgia feature and each driver is a video consisting of a fixed sequence of movements and gestures. The drivers are very accurately applied to a face in a still photo that creates a short video to be shared with friends and family. The movements in the animation are guided by the drive so the ancestors can be seen smiling, blinking and turning their heads. Photos are enhanced prior to the feature being applied because a high resolution face is required and faces in historical photos are often small and blurry. Each face in a picture can be animated and the preferred facial gesture can be applied. MyHeritage offers a 14 day free trial and the subscription can be canceled at any time during the 14 day period. A limited family tree that includes 250 relatives is free. There are four additional annual subscription plans to choose from that provide additional access to features and content. An Enhanced family tree that includes 2.500 people is $89.00 for the first year and $129.00 each following year. An enhanced family tree with an unlimited number of relatives is $149.00 for the first year and $209 each following year. For access to all historical records and a family tree of 250 relatives, the cost is $129.00 the first year and $189.00 each following year. The ultimate package which includes access to all historical data and an unlimited number of relatives on the family tree is $199.00 for the first year and $299.00 each following year. Tax is not included in these prices. To cancel subscription auto renewals, users will need to login to their account.

MyHeritage CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Billing Address
  • City
  • State/Province/Region
  • Zip
  • Email Address
  • Last 4 digits of Credit Card being charged
  • Amount of Charge
  • Date of charge

Phone (Live Agent)

Follow these steps:

  1. Call 1-877-432-3135
  2. Request that the agent cancel your account
  3. Request that you be given a refund
  4. Request your final balance, and ensure you won’t be charged again
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records

MORE ABOUT MyHeritage

Address
Address 1PO Box 50
CityOr Yehuda
Zip/Postal Code60250
CountryIsrael
Contact Information
Phone 1800-987-9000
Phone 2(+44) 080 0098 8125 – UK
Phone 3(+61) 1800 731 768 – AUS
Email 1[email protected]
Email 2[email protected]
Twitter Urlhttps://twitter.com/MyHeritage
Facebook Urlhttps://www.facebook.com/myheritage
Main Site Urlhttps://www.myheritage.com/
Help Site Urlhttps://www.myheritage.com/help-center
Contact Form Urlhttps://www.myheritage.com/contact-myheritage
Policies
Terms Of Service Urlhttps://www.myheritage.com/FP/Company/popup.php?p=terms_conditions
Privacy Policy Urlhttps://www.myheritage.com/FP/Company/popup.php?p=privacy_policy

Known MyHeritage charges

  • BLS*MYHERITAGELTD
  • CHECKCARD BLS*MYHERITAGELTD
  • CHECKCARD BLS*MYHERITAGELTD 877-4323135 DE
  • CHECKCARD BLS*MYHERITAGE LTD UT
  • CHKCARD BLS*MYHERITAGELTD
  • CHKCARDBLS*MYHERITAGELTD
  • CHKCARD BLS*MYHERITAGELTD 877-4323135 DE
  • CHKCARDBLS*MYHERITAGELTD 877-4323135 DE
  • CHKCARD BLS*MYHERITAGE LTD UT
  • CHKCARDBLS*MYHERITAGE LTD UT
  • Misc. Debit BLS*MYHERITAGELTD
  • Misc. Debit BLS*MYHERITAGELTD 877-4323135 DE
  • Misc. Debit BLS*MYHERITAGE LTD UT
  • PENDING BLS*MYHERITAGELTD
  • PENDING BLS*MYHERITAGELTD 877-4323135 DE
  • PENDING BLS*MYHERITAGE LTD UT
  • POS Debit BLS*MYHERITAGELTD
  • POS Debit BLS*MYHERITAGELTD 877-4323135 DE
  • POS Debit BLS*MYHERITAGE LTD UT
  • POS PUR BLS*MYHERITAGELTD
  • POS PUR BLS*MYHERITAGELTD 877-4323135 DE
  • POS PUR BLS*MYHERITAGE LTD UT
  • POS PURCHASE BLS*MYHERITAGELTD
  • POS PURCHASE BLS*MYHERITAGELTD 877-4323135 DE
  • POS PURCHASE BLS*MYHERITAGE LTD UT
  • POS PURCH BLS*MYHERITAGELTD
  • POS PURCH BLS*MYHERITAGELTD 877-4323135 DE
  • POS PURCH BLS*MYHERITAGE LTD UT
  • POS REFUND BLS*MYHERITAGELTD
  • POS REFUND BLS*MYHERITAGELTD 877-4323135 DE
  • POS REFUND BLS*MYHERITAGE LTD UT
  • PRE-AUTH BLS*MYHERITAGELTD
  • PRE-AUTH BLS*MYHERITAGELTD 877-4323135 DE
  • PRE-AUTH BLS*MYHERITAGE LTD UT
  • Visa Check Card BLS*MYHERITAGELTD 877-4323135 DE MC
  • Visa Check Card BLS*MYHERITAGELTD MC
  • Visa Check Card BLS*MYHERITAGE LTD UT MC