How to Cancel National Cellular Directory

• National Cellular Directory

National Cellular Directory is a cell phone number lookup and reverse search by name directory site. Users sign up for an account and can use the directories offered to search for an individual by name to locate a number for them within the cellular numbers listed, or to search a cellular number in order to find the name associated with that number. National Cellular directory was incorporated in July 2006 and launched its service in December of 2007. The business was founded and is owned by Dan S. Scott, and has its headquarters in Minneapolis, MN. National Cellular Directory states they offer multiple plans for monthly subscribers, each with a specified number of credits per month. Each search that successfully generates results will cost the user 1 of their monthly credits. Not all plan options are detailed on their website prior to signing up however, National Cellular Directory states their most popular plan is the Silver tier membership. A Silver plan is billed monthly at a rate of $19.99 and provides the user with 20 credits to use each month for their searches. The site states that customers can call and discuss with a representative their needs and determine which plan will best meet those needs. National Cellular Directory also offers a Happy Hour. Happy Hour is one hour per day when a user may perform up to 2 searches without using purchased credits. The Happy Hour time changes daily and can be found on the company’s social media pages. Paid plans automatically renew and may be cancelled at will, however, refunds may not be available for unused credits. Please see the information below for help in cancelling your National Cellular Directory subscription plan.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Call (888) 346-9978
2. Request that the agent cancel your account
3. Request that you be given a refund
4. Request your final balance, and ensure you won’t be charged again
5. Request that the agent provide you with a confirmation number or email
6. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Visit https://www.nationalcellulardirectory.com/
2. Click “Log in” in the top right corner of the page
3. Login with the email address and password
4. By scrolling down, find “My Account”
5. Click “My Account”
6. By scrolling down, find “Subscriptions”
7. Click “Cancel”
8. Insert your information in the fields provided
9. Retain any confirmation numbers or emails you receive for your records