How to Cancel Nextdoor

Nextdoor is also known as

  • Nextdoor

About Nextdoor

Nextdoor Holdings, Inc. is an American company that operates a hyperlocal social networking service for neighborhoods. The company was founded in 2008 and is based in San Francisco, California. Nextdoor launched in the United States in October 2011 and is currently available in 11 countries. Users of Nextdoor are required to submit their real names and addresses to the website. However, since 2022 the platform no longer verifies addresses in the United States. New users will only have to confirm their email addresses to join the platform. Nextdoor has been criticized on a variety of grounds, including for allegedly enabling its users to racially profile people of color. As a platform, it also has been accused of operating as fear-based media, serving the interests of real estate, private security, and police; reaffirming social and racial biases, and spreading alleged conspiracy theories such as the stolen election conspiracy theory and COVID-19 misinformation. Nextdoor has always had rules governing what members can publish on the site but is dependent on local volunteers to enforce the guidelines without bias. Nirav Tolia, Sarah Leary, Prakash Janakiraman, and David Wiesen co-founded Nextdoor in 2008. Tolia had previously helped start Epinions. Early investors included Benchmark Capital, Shasta Ventures, and Rich Barton. The concept and patents that Nextdoor is based on were invented by “FatDoor” CEO Raj Abhyanker in 2006. Abhyanker pitched Benchmark Capital on Nextdoor in 2007. Nirav Tolia worked at Benchmark Capital as Entrepreneur in Residence at that time. Tolia later founded Nextdoor in 2010 and made a statement saying that “an entrepreneur like Abhyanker should go in and just expect a venture capitalist to take intellectual property from others and that it has happened so many times in the past.” As of February 2014, Nextdoor had 80 to 100 employees. In July 2012, Nextdoor raised US$18.6 million in venture capital funding. Dan Clancy (formerly of Google) joined Nextdoor in February 2014. On May 14, 2014, Nirav Tolia, then-CEO of Nextdoor, was charged with felony hit-and-run for allegedly fleeing a crash on Highway 101 in Brisbane, California that left a woman injured. “It’s ironic that the CEO of a company that is holding itself out as trying to promote neighborliness, crime watch, and things like that flees the scene of an accident that he caused and doesn’t bother to call 911 or stay around to exchange information or see if he caused any injuries,” said the woman’s attorney, Joseph Brent. On June 12, 2014, Tolia pled no contest and served 30 days of community service in lieu of jail time. In February 2017, Nextdoor acquired the UK local social network service Streetlife in a “multimillion pound deal”. Nextdoor’s less stringent privacy and safety policies provoked concerns among some users of Streetlife, for example, full names and street addresses are visible to all members of Nextdoor, but not to Streetlife, neighborhood, some reporting ensuing harm, such as abusive former partners finding out a woman’s current address. Advertising was added to the platform, including real estate advertising, in 2017. Advertising includes posts inside users’ feeds about business services and products. In July 2018, then-CEO co-founder Tolia announced plans to retire as chief executive officer (CEO), stating that he intended to become chair of the company’s board following the transition. In October 2018, Square’s former chief financial officer Sarah Friar became CEO, succeeding Tolia. Tolia subsequently retained his seat as a member of the company board of directors. In 2019, Nextdoor acquired local news site Hoodline. Later that year, HuffPost and Wired reported that Nextdoor paid a firm to improve its reputation by lobbying for changes to the Wikipedia articles on Nextdoor, NBC, and several other websites. In November 2021, NextDoor became a publicly-traded company. It is free to create a Nextdoor business account, which automatically includes you in community listings and search results. However, it does cost money to post a Local Deal. The one-time fee depends on where you make the deal visible, how many Nextdoor members are likely to see it, and the duration of the deal. Pricing for Local Deals starts at $3 but can range into the hundreds. When creating your Local Deal, you will be able to see exactly how much each neighborhood costs to add. Nextdoor’s customer service department can be contacted by phone, email, and via a contact form. To contact Nextdoor’s customer service department by phone, just call (415) 569-7971. You will be asked to provide your first name, last name, email address, phone number, and billing address. To contact Nextdoor’s customer service department by email, just send an email to [email protected]. You will need to provide your first name, last name, email address, phone number, and billing address. To contact Nextdoor’s customer service department via a contact form, just visit and fill out the form. You will need to provide your first name, last name, email address, phone number, and billing address.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Call 415-569-7971
  2. Request that the agent cancel your account
  3. Request that the agent provide you with a confirmation number or email
  4. Retain any confirmation numbers or emails you receive for your records

Web Form

Follow these steps:

  1. Visit
  2. When asked, give the agent your account information
  3. Click Submit


Follow these steps:

  1. Prepare an email including your account information
  2. Request that the agent cancel your account
  3. Request that the agent provide you with a confirmation number or email
  4. Email to [email protected]


Address Information
Address 1 875 Stevenson Street
Address 2Suite 700
CitySan Francisco
Zip/Postal Code94103
CountryUnited States 
Contact Information
Phone 1415-569-7971
Phone 2415-488-5949
Email 1[email protected]
Email 2[email protected]
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Main Site Url
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