How to Cancel Pandora

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Pandora Radio is an internet radio streaming company. It was founded in January/2000 by Will Glaser, Jon Kraft, and Tim Westergren. The company was originally named Savage Beast Technologies. In 2004, the company’s name was changed to Pandora. Pandora is headquartered in Oakland, CA. It is one of the largest internet radio companies in the United States.

Users are allowed to download Pandora to their Windows, iOS, or Android devices to access music from their favorite artists. You can pick your specified station and enjoy unlimited music from various artists that are similar to the artist radio/music style chosen. You are also able to skip through songs that you don’t like. Additionally, you can rate the individual songs by giving it a ‘thumbs up’ or ‘thumbs down’. The unique thing about Pandora is that it plays music that fits your preference. Currently, the service is only available for individuals within the United States.

Account registration is optional, but it is required if you plan on saving your station choices. There are three different plans to choose from. The first plan is the free plan, which includes ads in between songs. The second plan is Pandora Plus for $4.99 per month. This plan includes unlimited stations, replays and skips. With this plan, there are no ads so you can enjoy your music without any interruptions. You’ll also be able to enjoy higher audio quality. With the Pandora Plus plan, you will receive a 30-day free trial. The last plan is Pandora Premium. Pandora Premium is $9.99 per month, or $14.99 for a family plan. With this plan, you can search and play individual songs, download for offline listening, and skip and replay songs as much as you’d like. With the family plan, you can add up to 6 people to the plan. Each person on the plan will have their own account and be able to add their own stations. Pandora Premium comes with a 60-day free trial.

If you’ve found that you’re not using your Pandora account much and would like to cancel, please continue reading for more in-depth instructions on how to cancel.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Web Form
  1. Prepare an email and include your account information as listed
  2. Request that the agent cancel your account with the body of your email
  3. Visit https://help.pandora.com/customer/portal/emails/new
  4. Insert your information in the fields provided and include the email you wrote
  5. Request that the agent provide you with a confirmation number or email
  6. Do not consider your account cancelled until you hear back
  7. Retain any confirmation numbers or emails you receive for your records