How to Cancel

If you're not interested in using our free how to cancel guides, we suggest this cancellation service
If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

PeopleSmart is a public records search that helps its customers locate information on individuals. The company states it provides access to some 15 billion individual profiles that include email addresses, home, and work addresses, phone numbers, and background checks. The site is owned and operated by Inflection, which has its headquarters in Redwood City, CA and started in 2007. PeopleSmart aims to differentiate itself from other similar sites by providing standard name searches, reverse phone lookup, Identity theft protection services, and court runners to assist users in obtaining documents and records that are not digitized. PeopleSmart offers 3 tiers of membership. Basic memberships are $2.95 per month billed annually as a single charge of $35.40 and include access to basic information, email addresses, social media profiles, birth, death, and marriage records, and sex offender status and inmate lookups. Additional reports range in cost from $0.95 to $29.95. Pro memberships are $29.95 and include all basic features plus access to criminal record and work information lookups, and discounted prices on Premium contact, cell phone, and background reports. Unlimited accounts are $59.95 per month and include all lower tier features plus premium contact and cell phone reports. There is a free 7 day trial for basic membership which will automatically convert to a paid membership if not cancelled. All plans automatically renew at the end of the paid period but do not have a minimum commitment so can be cancelled at any time. More information can be found below if you wish to cancel your PeopleSmart membership.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Login
  1. Visit
  2. Click the blue “Sign in” button at the top right corner of the page
  3. Login with the username and password
  4. Click your name in the top right corner
  5. Click “My account” in the drop-down menu
  6. Click “Manage membership”
  7. By scrolling down, find the cancel option at the bottom of the page
  8. Click the cancel option at the bottom of the page
  9. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Phone (Live Agent)
  1. Call 1- 888-813-0008
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records