Vinesse Wine Club

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Vinesse Wine Club is exactly what it sounds like! A club for wine! But wait, there’s more! For a monthly payment, they’ll send you the best wines on a monthly basis directly to your door! If you need to cancel your wine club account, we totally understand, and you can find information on how below.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
Steps to cancel by Web Chat
  1. Visit https://vinesse.desk.com/customer/widget/chats/new
  2. Insert your information in the fields provided
  3. Request that the agent cancel your account
  4. When asked, give the agent your account information
  5. Request your final balance, and ensure you won’t be charged again
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Phone (Live Agent)
  1. Call 800-823-5527
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records